EI: Emotional Intelligence Self Test: Emotions at work

SELF TEST: Do your emotions influence you at work?

1. If you walk into a meeting, does it help you or hinder you if you are able to read what's going on beneath the surface, or does it make no difference?
   
   ❏   Helps.
   ❏   Hinders.
   ❏   Makes no difference.

2. If you are leading your staff through change, will they be more co-operative if they trust you or are suspicious of you, or will it make no difference?
   
   ❏   Co-operative if trust.
   ❏   Co-operative if suspicious.
   ❏   Makes no difference.

3. If you are giving a presentation do you do a better job if you are nervous or relaxed, or does it make no difference?
   
   ❏   Better when nervous.
   ❏   Better when relaxed.
   ❏   Makes no difference.

4. If you are anxious are you likely to find it easier or more difficult to operate a piece of equipment, or will it make no difference?
   
   ❏   Easier when anxious.
   ❏   More difficult when anxious.
   ❏   Anxiety makes no difference.

5. If you are at a meeting and you feel intimidated, will you speak out more or less or will it make no difference?
   
   ❏   Talk more.
   ❏   Talk less.
   ❏   Makes no difference.

6. If you worked on a project would you work better if you felt excited, or indifferent, or would they make no difference?
   
   ❏   Work better when excited.
   ❏   Work better when indifferent.
   ❏   Makes no difference.

7. Are your customers more likely to value your service if you remain calm when they complain or if you get impatient with them? Or will it make no difference?
   
   ❏   They prefer it when I am calm.
   ❏   They prefer it when I am impatient.
   ❏   Makes no difference.