EI: Emotional intelligence courses list

Expert Emotional Intelligence programmes in your workplace.

What's available?

Emotional Intelligence speeches, courses, seminars and coaching are available for your private group or organisation, in your premises or off-site.

Here is the range of emotional intelligence programmes available. A tailor-made programme can also be designed specifically for your workplace.

Each course is different and contains new material, activities and examples. A whole series can be conducted to build up the emotional intelligence levels in your workplace.

Smart emotions: Mastering emotional intelligence.

What is all the fuss about emotional intelligence? What good is it? How can it improve our people management, decision-making and self-management skills?

Come along to this cutting-edge programme and find out. Emotional Intelligence may not be what you thought it was. And it may help your team or organisation in ways you didn't realise were possible.

The business case for emotional intelligence is now firmly established - even to the point of research proving that those with higher levels of emotional intelligence earn more money, have less absenteeism and higher job satisfaction.

This is an excellent and practical introduction to emotional intelligence. Smart emotions lead to smart decisions and smart communication. Make sure your organisation or team is emotionally smart.

This programme covers all 7 dimensions of emotional intelligence and especially EI dimension three: "Emotional awareness of others", EI dimension four: "Emotional reasoning" and EI dimension five: "Emotional self-management" on the Genos emotional intelligence model.

A duck's back: How to keep your cool even with difficult people.

Would you like your staff to keep their cool and stay clear-headed despite negative, irritating or angry people? Yes! Then this expert and life-changing programme will show them how to shrug off other people's negativity and bad behaviour and stay calm, cool and collected. Let it wash over them like water off a duck's back.

The result? Happier customers/clients, fewer complaints and less stressed staff. Think how good that would be. It could save you money and time. Run this programme now and see the immediate improvements.

This programme covers key aspects of EI dimension five: "Emotional self-management" on the Genos emotional intelligence model.

Change Ready: How to sail through the emotions of change.

Every workplace operates in a climate of change and the pace of change is ever faster. How does your team emotionally shift gears to keep up with the latest changes?

Make sure your team sails through the emotions of change, and there are plenty of them, so they stay healthy, happy and productive. Make sure everyone is pulling in the same direction. Be change ready!

This programme covers EI dimension one: "Emotional self-awareness", EI dimension three: "Emotional awareness of others", and EI dimension five: "Emotional self-management" on the Genos emotional intelligence model.

Feedback's fine: Managing the emotions of feedback.

Giving and receiving feedback can be an emotionally electric event and many senior people avoid giving honest feedback because of their discomfort in handling the emotions.

They may complain that someone is not performing well enough but at a performance review still rate them as satisfactory because they are anxious about upsetting people.

By learning how to manage their own emotions and those of others, executives, managers and supervisors can learn to give more effective and honest performance reviews and feedback. And they can avoid becoming defensive when being told feedback about themselves.

Decrease the stress of giving and receiving feedback and increase your effectiveness. Feedback is fine!

This programme covers EI dimension one: "Emotional self-awareness", EI dimension three: "Emotional awareness of others", EI dimension five: "Emotional self-management" and EI dimension six: "Emotional management of others" on the Genos emotional intelligence model.

Feeling valued: Managing the emotions of staff.

Effective managers need to draw on sophisticated insights into the subtle emotional cues and behaviours of their staff and systematically apply effective techniques in managing them.

This unique and practical programme will show you how to apply the skills of emotional intelligence in managing a range of staff emotions. Whether you have team tempers, silent sulking or staff who feel unappreciated, know how to help them feel valued and stay engaged and productive.

"Feeling valued" is specifically designed for supervisors, managers and executives. It will empower them to enhance employee engagement, develop trust and loyalty, and reduce lost time due to emotionally driven conflicts within their teams.

It is well known that people join organisations but leave because of their managers. Make sure that poor emotional management doesn't derail your business. When people feel valued they are more likely to stay.

This programme covers key aspects of EI dimension three: "Emotional awareness of others", and EI dimension six: "Emotional management of others" on the Genos emotional intelligence model.

Become Engaged - Better stakeholder relations.

Stakeholder relations can be fraught with difficulty, disagreements and disatisfaction. How can applying the skills of emotional intelligence help?

Behaviour is often driven by emotions and that includes the behaviour of stakeholders. Complaints and objections can be 80% emotions and 20% facts meaning that sometimes logical reasoning can fail to convince. By also engaging stakeholders at an emotional level, situations can be turned around faster, co-operation gained more easily, and your time saved.

Understand the emotional drivers of your stakeholders now and how to manage their emotions productively.

Of course, if all your stakeholder relationships are easy, harmonious and straightforward you don't need this programme!

This programme covers mainly EI dimension three: "Emotional awareness of others" and EI dimension six: "Emotional management of others" on the Genos emotional intelligence model.

Positive Prompts - Cultivating positive emotions at work.

Emotions are contagious. Are you doing enough to cultivate pleasant and positive emotions at work? Are your staff enthusiastic about being productive?

There is mounting evidence that pleasant emotions in the workplace have a myriad of positive benefits. And, it's not just about making people feel good, it's about the positive financial impact. Don't miss out.

There are a range of emotional development techniques that have been repeatedly and scientifically proven to cultivate positive emotions. This programme will make sure you know what they are and how to use them, daily, in your organisation.

Enthusiasm is contagious and so is productivity.

This programme covers key aspects of EI dimension five: "Emotional self-management" and EI dimension six: "Emotional management of others" on the Genos emotional intelligence model.

Bouncing Back: Emotional resilience under pressure.

How well does your team or organisation perform under pressure? Do people crumble, get tense or feel overwhelmed? Maybe they start to get cranky, take stress leave or make errors?

Don't let this happen. When the pressure mounts make sure your team have the skills to stay resilient, to bounce back from setbacks, and to stay at ease and be effective.

Pressure cannot be avoided, crumpling under pressure can. Harness emotional energy, beat stress and stay productive even in tough times. Keep on bouncing back.

This programme covers key aspects of EI dimension five: "Emotional self-management", and EI dimension seven: "Emotional self-control" on the Genos emotional intelligence model.

Anxiety detox.

With the increasing cost of mental health problems in the workplace now is the time to provide your staff with proven techniques in reducing and managing anxiety. The good news is that unlike other boring and heavy mental health seminars - this one is full of life, energy and even laughter! Your people deserve nothing less.

This programme covers key aspects of EI dimension five: "Emotional self-management", and EI dimension seven: "Emotional self-control" on the Genos emotional intelligence model.