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EI: Understanding Emotional Intelligence

Understanding Emotional Intelligence

Have you heard about emotional intelligence and wondered what it is? If so you're in the right place. You'll find many of your questions about emotional intelligence answered here.

Maybe you feel uncomfortable with some of your reactions and would like to handle your emotional responses in various situations better? Or you want to read people more accurately? We talk about these aspects too.

We answer four main questions on emotional intelligence for you:

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What is Emotional Intelligence?

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Why does it matter?

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How do I know if I have any?

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How can I develop more emotional intelligence?

... and more.

There is so much to tell you we've grouped it into lots of bite-sized chunks so you can easily find the information you need.



Choose from the following:

Are emotions important?

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Emotions and emotional intelligence: Do emotions matter?

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Emotional intelligence in the workplace: Do emotions matter at work?

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Self-test: Do your emotions influence your work?

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Which emotions are positive or negative?

What is emotional intelligence?

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What is not emotional intelligence?

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What is emotional intelligence?

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Emotional Intelligence Level 1 - Emotional Self-Awareness

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Emotional Intelligence Level 2 - Emotional Expression.

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Emotional Intelligence Level 3 - Emotional Awareness of Others.

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Emotional Intelligence Level 4 - Emotional Reasoning.

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Emotional Intelligence Level 5 - Emotional Self-Management.

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Emotional Intelligence Level 6 - Emotional Management of Others.

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Emotional Intelligence Level 7 - Emotional Self-Control.

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Emotional intelligence skills.

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Emotional intelligence benefits.

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Case studies and examples of emotional intelligence.

What is the theory behind emotional intelligence?

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The history of emotional intelligence and Mayer and Salovey.

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The Genos emotional intelligence model.

Can I develop more emotional intelligence?

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Emotional intelligence assessments available.

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How to book an emotional intelligence assessment for yourself or staff.

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Gaining emotional knowledge and understanding emotions.

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Developing emotional intelligence.

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Emotional Intelligence activities for adults.

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Developing dimension two: How to express feelings.

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Emotional intelligence books and CDs.

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Lots more articles on emotional intelligence.

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A comprehensive list of emotional intelligence courses in the workplace.



Expert emotional intelligence programmes available for your workplace.

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Smart emotions: Mastering emotional intelligence.

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A duck's back: How to keep your cool even with difficult people.

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Change Ready: How to sail through the emotions of change.

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Feedback's fine: Managing the emotions of feedback.

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Feeling valued: Managing the emotions of staff.

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Become Engaged - Better stakeholder relations.

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Positive Prompts - Cultivating positive emotions at work.

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Bouncing Back: Emotional resilience under pressure.

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Anxiety detox.

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Public courses on emotional intelligence for managers.


Give your EI a boost now - because your Emotional Intelligence matters.


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Updated 30-Sep-2011