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EI: GENOS Emotional Intelligence

The GENOS Emotional Intelligence Model

Who are the people behind the GENOS Emotional Intelligence model?

The GENOS Emotional Intelligence model was developed by two key Australian researchers, Dr Ben Palmer and Professor Con Stough.
Professor Stough is the Director of Neurosciences at Swinburne University in Melbourne, Australia and heads up The Brain Sciences Institute there.
Dr Ben Palmer was one of his PhD students who devoted his time, in the mid 1990s. to researching Emotional Intelligence and developing an Emotional Intelligence assessment.
He has since refined this and developed the GENOS 360 Emotional Intelligence assessment and the GENOS Emotional Intelligence self-report measure.
Dr Palmer is now the CEO of GENOS International, based in Sydney.

What lies at the core of the GENOS model?

The model was officially launched after several years of research in 2002.
Dr Ben Palmer, Professor Con Stough, Dr Gilles Gignac and other researchers with whom they work are extensively researching Emotional Intelligence, and specifically Emotional Intelligence in the workplace.

They have differentiated seven dimensions of EI and developed an assessment tool to measure each one.

Emotional self-awareness.
Emotional expression.
Emotional awareness of others.
Emotional reasoning.
Emotional self-management.
Emotional management of others.
Emotional self-control.

Each of these is described in more depth elsewhere on this site.
I have been personally trained by Dr Ben Palmer and am accredited in the use of the GENOS Emotional Intelligence Assessments. I find it a very practical model.

Where can I find more information on the GENOS Emotional Intelligence model?

You can hear Dr Palmer talking about the model here: http://www.genosinternational.com/genos-ei-model

One of the most useful texts describing it can be found in the chapter by Palmer, B. R., Stough, C. Harmer, R., & Gignac, G. E. "Genos emotional intelligence inventory: A measure designed specifically for workplace applications." In the book by C. Stough, D. Saklofske, &, J. Parker (Ed.), Assessing emotional intelligence: Theory, research and applications. Pages 103-118. Publisher: Springer, New York. 2009. ISBN: 1572-5672

The chapter explains the basis of the Genos EI assessment and its exclusive focus on Emotional Intelligence behaviours in the workplace. It provides example items from the assessment, a description of the 7 levels, plus reliability and validity measures, and short form items for research purposes.

Go here for copies of their articles and chapters.

What importance do they place on Emotional Intelligence?

GENOS states:
"Research shows that having emotionally intelligent skills is one of the strongest predictors of success for employees and leaders alike".
Furthermore they add, "Improving emotional intelligence in the workplace is proven to have a direct and positive impact on:

Employee performance, productivity, satisfaction and loyalty.
Sales and customer service.
Leadership and management effectiveness.
Workforce recruitment and retention.
Teamwork and innovation."

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Updated 27-May-2011