Speeches - Mastering emotional intelligence: Smart emotions make smart people

Australian research shows that having higher levels of emotional intelligence boosts the success of leaders, managers, teams, sales people and customer service officers. And it reduces absenteeism, stress levels and increases job satisfaction.

And since when did emotions matter? Since anxiety, irritation, frustration, resentment and guilt were invented! But it's not just the "negative" emotions that matter - pride, enthusiasm and determination are all needed for a productive, engaged and effective work force.

And when else would people need it? Whenever they present, manage, interact, persuade, chair, lead, relate, negotiate, instruct, relate, sell, network ...

But what is Emotional Intelligence? How do you know that you've got any? How can you get some more? And how can you manage your and others' emotions easily? Find out now in this up-to-date, unique, expert and engaging presentation. Yes, it won't be boring.

Emotional intelligence - don't leave home or the board room without it! Be your best - be emotionally intelligent.

Ideal for: Keynote address, plenary session or lunch speech. In any time slot.
Numbers: Any, no limit.
Duration: No less than 1 hr and preferably 1.5hrs.
Audience: All men and women.

Testimonial:
"Thank you Rachel for such an inspiring speech at our conference. Who would ever have thought that you could make emotional intelligence so interesting and exciting! Wow! The room was buzzing and people were having such a good time learning how to manage their emotions and it was so relevant to their work. Many have since given feedback on how they have applied the things they learnt. We will certainly be booking you to speak at more of our conferences in the future."
Monique Williamson, Conference Convenor, National Disability Services Conference, August 2008. (Manager Policy, NDS WA. Phone 08 92089802).

Expert: Rachel has been personally trained by Dr Ben Palmer, founder of the GENOS Emotional Intelligence Assessment and Dr. David Caruso author of "The Emotionally Intelligent Manager". Recent articles by her include "Moving through self-loathing: A conversation", and "Boredom doesn't have to be boring! A lesson in emotional intelligence." She also has two CD sets in the Emotionally Intelligent CD series "Happy not hassled" and "How to deal with difficult people without getting upset".